BUSINESS CONDITIONS OF THE E-SHOP OPERATOR

 

These terms and conditions govern the legal relationship between the customer of the CultusLab e-shop and CultusLab sro, Říční 456/10, Malá Strana, 118 00 Prague 1, ID number: 09577483, which operates the e-shop (hereinafter referred to as the "e-shop operator"). The operator of the e-shop can also be contacted on the phone number +420778015900, +420604844121 or email  info@cultuslab.com  . These terms and conditions are intended for the purchase of goods by the buyer for direct consumption and not for the purposes of his business (hereinafter referred to as the "customer") and are part of the contract that the e-shop operator concludes with the customer as the seller. If certain issues of the relationship (purchase) are regulated differently in the offer of a specific product, the stated different provisions apply and take precedence over these business conditions. The principle of priority of derogating provisions also applies to the offer of goods in action. These business conditions also fulfill the function of fulfilling information obligations pursuant to Act No. 634/1992 Coll., On Consumer Protection and other regulations.

 

1. ORDER AND CONCLUSION OF THE CONTRACT

 

1.1. When ordering goods, the customer is obliged to state all data correctly and truthfully.

1.2. Execution of the order (conclusion of the contract) is also possible through the created

the customer's user account maintained by the e-shop operator. In case that

the customer intends to pay the purchase price of the goods and postage by deducting the relevant amount previously deposited with the e-shop operator (hereinafter "credit"), the user account must be created with the e-shop operator.

1.3. Access to the user account is secured by username and password. The customer is obliged to maintain the confidentiality of the information necessary to access his user account. The customer acknowledges that the user account may not be available around the clock, especially with regard to the necessary maintenance of hardware and software equipment of the e-shop operator, or necessary maintenance of third party hardware and software. The customer is obliged to update the data specified in the user account upon any change.

1.4. To conclude the contract, the customer first selects the goods selected by him, using the "Add to cart" action, together with the quantity of these goods, while the automatically set quantity of goods requiring no action by the customer is one item. After completing the selection of goods, the customer performs the action "Order overview".

1.5. As part of the recapitulation of the order, the customer will state and check his delivery data. Subsequent execution of the "Send order" action confirms the acceptance of the e-shop offer.

1.6. The contract for the delivery of goods between the customer and the e-shop operator is concluded when the order sent by the customer is delivered to the e-shop operator, which occurs shortly after the customer sends the order. The acceptance of the order by the e-shop operator will be confirmed to the customer by return to his e-mail address.

1.7. Depending on the nature of the order, especially in the case of orders for larger quantities of goods, the e-shop operator is always entitled to ask the customer for additional order confirmation (for example in writing or by telephone) or additional order information. If the customer does not confirm the order without undue delay, or if he does not provide additional information, the contract expires.

 

2. PURCHASE PRICE AND ITS PAYMENT

 

2.1. The e-shop shows the final prices, including the current rate of value added tax (VAT of 15%) and any other fees, but not postage. Together with the purchase price, the customer is obliged to pay the e-shop operator the costs associated with packaging and delivery of goods in the agreed amount and its delivery (hereinafter "postage"), in the amount according to his chosen method of delivery.

2.2. The customer is obliged to pay the purchase price and postage together with the sending of the order, or immediately after it, according to the chosen method of payment, if he did not explicitly choose payment upon delivery of the goods. In any case, the ownership of the goods passes to the customer at the time of payment of the total price of the goods.

2.3. The customer can pay the purchase price and postage of his choice to the e-shop operator:

- cashless through a payment gateway (operated by Stripe).

2.4. The customer enters into a contractual relationship with the provider of individual means (system) of payment of his choice. Before making the payment, the customer is obliged to get acquainted with the relevant business conditions governing the use of individual means (system) of payment. The operator of the e-shop is not liable for damage caused by the operator of the means of payment (system).

 

3. DELIVERY OF GOODS

 

3.1. The goods will not be sent to the customer unless the purchase price and postage are credited to the e-shop operator's account.

3.2. The goods are delivered to the customer to the address specified by the customer in the order.

3.3. The choice of delivery method is made during the ordering of goods, according to the current offer of delivery methods. The customer chooses the delivery method. The amount of postage depends on the method of delivery chosen by the customer and this amount will also be stated during the execution of the order and in the order confirmation.

3.4. If the mode of transport is chosen and contracted on the basis of a special request of the customer, the customer bears the risk and any additional costs associated with this mode of transport.

3.5. In the event that for reasons on the part of the customer it is necessary to deliver the goods repeatedly or in another way than stated in the order, the customer is obliged to pay the costs associated with repeated delivery of goods, respectively. costs associated with another method of delivery.

3.6. Upon receipt of the goods from the carrier, the customer or a person authorized by him is obliged to check the integrity of the packaging of the goods and in case of any defects immediately notify the carrier and the e-shop operator. In the case of finding a violation of the packaging indicating unauthorized entry into the shipment, the customer does not have to take over the shipment from the carrier.

 

4. DEFECT LIABILITY (COMPLAINTS)

 

4.1. The e-shop operator is responsible to the customer that the goods are free of defects upon receipt, especially that at the time of receipt the goods have the properties described by the e-shop operator, if he described it, or that it is suitable for the purpose stated by the e-shop operator. , if stated, or to which a thing of this kind is usually used, or that the goods will be delivered in the appropriate quantity (or weight), and that it complies with the requirements of the law. If the defect becomes apparent within six months of receipt, the goods are deemed to have been defective at the time of receipt.

 

4.2. The customer is entitled to exercise the right from a defect that occurs in the goods, in accordance with the procedure described below within twenty-four months of receipt.

4.3. In the case of goods with a marked warranty period on the packaging, the e-shop operator undertakes that the goods will be suitable for use for the usual purpose during the warranty period or that they will retain their usual properties.

4.4. In the event that the goods will not have the properties listed above within the period of twenty-four months from receipt or for the warranty period stated on the packaging, the customer has the right to exchange or delivery of new goods. The right to withdraw from the contract to the customer arises after repeated delivery of defective goods.

4.5. In the event of delivery of defective goods, the customer is also entitled to a reasonable discount on the purchase price. However, the e-shop operator points out that determining what amount of the discount is appropriate is a matter of individual assessment, can be lengthy and, according to the law, does not depend on the consumer's discretion.

4.6. The customer acknowledges that the effects (rate and type) of goods sold on the CultusLab e-shop are conditioned by a number of circumstances relating, for example, to the customer's person or to the circumstances of use of the goods. The e-shop operator is not responsible for the effect of these circumstances on the effects of the goods.

4.7. The customer acknowledges that the purchased goods do not have a specific or approximate taste or smell of the properties he requires from the goods or the properties for which he buys the goods.

4.8. The customer can complain about defective goods by sending a notice of complaint, including the claimed goods to the address of the e-shop operator listed above. Written notification of a claim for defective goods must always contain the customer's identification data and contact details (residence address, e-mail address and telephone number), reason for the claim (description of specific defects), information to identify the order (eg order number) and specific goods. The customer must also state the chosen right from the delivery of defective goods together with the notification of the defect, or state it without undue delay thereafter.

4.9. After the e-shop operator receives the notification of the complaint and the claimed goods, he confirms the customer's claim with an electronic message, which he sends to the customer's e-mail address specified in the complaint notification.

4.10. The operator of the e-shop or an employee authorized by him shall decide on the resolution of the complaint without undue delay upon receipt of the notification of the complaint and the claimed goods, no later than within 3 working days of receipt of the goods. However, this period does not include the time appropriate to the type of product or service required for a professional assessment of the claimed defect.

4.11. Complaints, including the elimination of defects, must be settled without undue delay, no later than 30 days from the date of the complaint, unless the e-shop operator agrees with the customer on a longer period. Within this period, the e-shop operator is obliged to inform the customer about the result of the complaint procedure.

4.12. If the complaint is accepted by the e-shop operator, the customer will be reimbursed by the e-shop operator for the costs expediently incurred in exercising the rights from the e-shop operator's liability for defects. However, if the customer does not exercise the right to compensation within one month after the expiry of the period in which the defect was to be alleged, the right to compensation for reasonable costs may not be recognized later.

4.13. If the complaint is not accepted by the e-shop operator, the goods will be sent back to the customer with a written justification for rejecting the complaint.

 

5. WITHDRAWAL FROM THE CONTRACT WITHOUT REASONING

 

5.1. The customer has the right to withdraw from the contract without giving a reason in the manner described below, within 14 days from the date of receipt of the goods by the customer or a person designated by him, otherwise the right expires.

5.2. If the customer wants to withdraw from the contract, he must send the goods to the email address no later than the 14th day after receiving the goods  info@cultuslab.com  email or to the address of the CultusLab e-shop operator. sro, Říční 456/10, 118 00 Prague 1 letter in which he announces that he is withdrawing from the contract. He may or may not use the standard withdrawal form found at the end of these terms and conditions.

5.3. The customer must send the goods back to the e-shop operator's address without undue delay, no later than within 14 days from the date of withdrawal from the contract. The deadline is considered to have been met if the customer sends the goods back before 14 days have elapsed since receipt. The costs (postage) associated with the return of goods shall be borne by the customer.

5.4. The customer is only responsible for the reduction in the value of the goods as a result of handling the goods in a manner other than that necessary to become acquainted with the nature and characteristics of the goods enabling withdrawal from the contract under this article.

5.5. The e-shop operator is obliged to return to the customer the purchase price paid by the customer to the operator for these goods within 14 days of withdrawal, including postage for delivery to the customer (except for additional costs incurred due to customer-selected delivery method, which is other than the cheapest standard delivery method offered by the e-shop operator). To return payments, the e-shop operator will use the same means of payment used by the customer to perform the initial transaction, unless the customer has explicitly stated otherwise. In no case will the customer incur additional costs. However, the internal procedures of the e-shop operator are set up so that he returns these funds only after the returned goods have been delivered to him so that he can verify their condition.

5.6. However, the customer does not have the right to withdraw from the contract within 14 days without giving a reason, if the goods were irretrievably mixed with other goods after delivery, or if the goods were delivered in a sealed package but the customer removed it and it is not possible to return the goods for hygienic reasons; Due to the specific nature of the goods, it is considered that the goods delivered by the e-shop operator were already removed from the packaging when the packaging was opened or otherwise degraded, as the consumer can reasonably be expected to open the packaging just to remove the goods from the packaging. The right to return goods in open or devalued packaging, if the goods (packaging contents) are delivered defective, subject to compliance with the conditions of the Civil Code

of course, it remains with the customer.

 

6. EXTRAORDINARY DISPUTE RESOLUTION

 

6.1. In the event that an e-shop occurs between the e-shop operator and the customer

consumer dispute from the purchase contract, which cannot be resolved by mutual agreement of the parties, the customer may file a proposal for out-of-court settlement (ie for amicable agreement between the parties) of such a dispute to the designated entity for out-of-court settlement of consumer disputes, which is:

the Czech trade inspection

Central Inspectorate

Štěpánská 15

120 00 Prague 2

web:  www.coi.cz

 

6.2. The aim of out-of-court settlement of consumer disputes is to reach an amicable settlement of the dispute and the agreement of the parties.

 

7. FINAL PROVISIONS

 

7.1. The e-shop operator reserves the right to modify the terms and conditions without prior notice. The customer acknowledges that the order of the business conditions that is published on the e-shop at the time of confirmation of the relevant order applies to his order.

7.2. Any use of the e-shop or its own content, copying of its content or storage of the content, both parts or whole, for non-personal purposes and non-commercial use, is not permitted without the express written consent of the e-shop operator. The e-shop operator reserves the right to immediately block access to the e-shop, which violates in particular this provision of the terms and conditions.

7.3. The operator of the e-shop has the right to assign or pledge to third parties any claim (s) for payments to the customer, which arose in connection with the delivery of goods.

7.4. Legal regulations valid in the Czech Republic shall apply to purchase contracts concluded between the e-shop operator and the customer and any other legal relations between the e-shop operator and the customer.

7.5. If any provision of these Terms and Conditions is or becomes invalid or ineffective, such invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of any provision shall not affect the validity and effectiveness of the other provisions.

7.6. Customers can lodge a complaint with the Czech Trade Inspection Authority ( www.coi.cz ), the state supervisory body for consumer protection.

7.7. These Terms and Conditions are valid and effective from 21.12.2020.

 

ANNEX - FORM FOR WITHDRAWAL FROM THE CONTRACT PURSUANT TO ART. 5 TERMS AND CONDITIONS

 

Notice of withdrawal from the contract:

 

Addressee (Seller, operator of the e-shop) - CultusLab sro, Říční 456/10, Malá Strana, 118 00 Prague 1, ID: 09577483

I declare that I hereby withdraw from the contract for the purchase of goods

(INDICATE NAME OR DESCRIPTION OF GOODS AND ORDER NUMBER)

Date of receipt of goods -

Name and surname of the customer -

Customer Address -

Date of this notification -

TERMS & CONDITIONS OF ONLINE STORE OPERATOR

 

These Business Terms and Conditions govern the relation of customers of CultusLab online store and CultusLab sro, a limited liability company with the registered office at Říční 456/10, Malá Strana, 118 00 Prague 1, ID number: 09577483, operating the mentioned online store (“Hereinafter referred to as the“ Online Store Operator ”). The Online Store Operator may be contacted over the phone at +420778015900, +420604844121 or by email at info@cultuslab.com  . These Business Terms and Conditions govern the purchase of goods by the buyer for direct consumption and not for his / her business activities (hereinafter referred to as the “Customer”) and are part of the contract concluded between the Customer and the Online Store Operator as the seller. If certain particulars of the relationship (purchase) are regulated differently in the offer for a specific product, the stated derogating provisions shall apply and take precedence over these Business Terms and Conditions. The principle of priority of derogating provisions also applies to the offer of goods on promotion. These Business Terms and Conditions also fulfill the duty to inform pursuant to Act No. 634/1992 Coll., On Consumer Protection, and other regulations.

 

1. ORDER AND CONCLUSION OF CONTRACT

 

1.1. When ordering any goods, the Customer shall state correct and accurate information.

1.2. Order can be placed (and contract concluded) via a created user account of the Customer kept by the Online Store Operator. The Customer is required to set up a user account where he / she intends to pay the purchase price of certain goods and shipping costs be deducing the relevant amount from the sum deposited in advance with the Online Store Operator (hereinafter referred to as the “Credit ”).

1.3. Access to the user account is secured by a username and password. The Customer is obliged to maintain the information required to access his / her user account in confidentiality. The Customer acknowledges that the user account may not be available 24/7, especially with regard to the necessary maintenance of hardware and software equipment of the Online Store Operator, or necessary maintenance of third-party hardware and software. The Customer is obliged to update the data specified in the user account in the event of any change.

1.4. To conclude the contract, the Customer first selects the required goods using the “Add to Cart” button and specifies quantity. The default quantity of each product is one unit and is set automatically without any action required from the Customer. After selection of goods, the Customer clicks the “Order Overview” button.

1.5. Within order overview, the Customer enters and checks the delivery details. Subsequently, the Customer clicks the “Send Order” button whereby an order is placed with the online store.

1.6. The contract for the delivery of goods between the Customer and the Online Store Operator is concluded when the order sent by the Customer is delivered to the Online Store Operator.  Orders are received by the Online Store Operator shortly after their dispatch. The Online Store Operator confirms receipt of an order to the Customer immediately by email.

1.7. Depending on the nature of the order, especially in the case of orders for larger quantities of goods, the Online Store Operator is always entitled to request the Customer to additionally confirm such order (for example in writing or by phone) or provide additional information about such order. If the Customer fails to confirm the order without undue delay, or fails to provide additional information, the contract expires.

 

2. PURCHASE PRICE AND TERMS OF PAYMENT

 

2.1. Only final prices are listed on the online store, including the current rate of value added tax (15% VAT) and any other fee, excluding shipping. Together with the purchase price, the Customer shall also pay all costs associated with packaging and delivery of goods in the agreed amount and with delivery (hereinafter referred to as “Shipping Costs”), in the amount according to the selected shipping method.

2.2. The Customer is obliged to pay the purchase price and Shipping Costs together with the order, or immediately after it has been placed, according to the selected method of payment, unless he / she has explicitly chosen to pay on delivery. In each case, ownership of the goods passes to the Customer upon payment of the total purchase price of the goods.

2.3. The Customer may pay the purchase price and Shipping Costs according to the selected payment method

- by non-cash payment via a payment gateway (operated by Stripe).

2.4. The Customer enters into a contractual relationship with the provider of individual payment (system) instrument of his / her choice. Before any payment, the Customer is obliged to read the relevant business terms and conditions governing the use of individual payment (system) instruments. The Online Store Operator is not liable for damage caused by the payment (system) instrument operator.

 

3. DELIVERIES

 

3.1. Goods shall not be sent to the Customer until the purchase price and Shipping Costs have been credited to the Online Store Operator´s account.

3.2. Goods are delivered to the Customer to the address specified in the order.

3.3. When placing the order, the Customer selects the shipping method from the currently available options. The Customer selects the shipping method. Shipping Costs depend on the shipping method selected by the Customer and the corresponding amount shall be displayed in order confirmation.

3.4. If a shipping method is selected and contractually arranged based on a special request placed by the Customer, the risks and eventual additional costs associated with such shipping method shall be borne by the Customer.

3.5. If repeated deliveries or different delivery methods (diverging from the method selected in the order) are necessary due to reasons on the part of the Customer, all costs associated with repeated deliveries or costs associated with different delivery method shall be borne by the Customer.

3.6. Upon receipt of the goods from the carrier, the Customer or a person authorized by the Customer shall check the integrity of the packaging and immediately notify the carrier and the Online Store Operator in case of any defects. If the packaging is damaged and the Customer believes that the shipment has been tampered with, the Customer shall be entitled to refuse the shipment from the carrier.

 

4. LIABILITY FOR DEFECTS (COMPLAINTS)

 

4.1. The Online Store Operator provides to the Customer that the goods are free of defects upon receipt and possess the properties (if any) described by the Online Store Operator upon their receipt, or that they are suitable for the purpose (if any) stated by the Online Store Operator, or standard purpose of such goods or that the goods shall be delivered in the appropriate quantity (or weight), compliant with the requirements laid down by the applicable laws. If a defect manifests within six months of receipt, the goods shall be deemed to have been defective at delivery.

 

4.2. The Customer may exercise his / her right from defective goods as per the procedure described below within 24 months following receipt.

4.3. The Online Store Operator guarantees that goods with marked warranty period on packaging shall be fit for use for the standard purpose or shall retain their usual properties for the indicated warranty period.  

 

4.4. Where goods lack the properties described above upon delivery, in the period of twenty-four months from takeover or during the warranty period indicated on the packaging, the Customer shall be entitled to file a complaint and demand replacement or delivery of new goods. The Customer shall have the right to withdraw from the contract upon multiple deliveries of defective goods.

4.5. Where defective goods are delivered, the Customer shall be entitled to adequate discount on the purchase price. The Online Store Operator hereby notifies the Customer that each discount shall be individually determined, the process may take long time and, as per legal regulations, the Customer shall have no say in the matter.  

 

4.6. The Customer acknowledges that effects (degree and type) of the goods sold via CultusLab online store is dependent on a number of factors, such as the health condition of the Customer and the circumstances under which the goods are used. The Online Store Operator is not liable for the circumstances affecting the efficacy of the goods.

4.7. The Customer acknowledges that the goods do not have a guaranteed particular or approximate taste or smell and further confirms that he / she shall not buy goods for a specific smell or taste.

4.8. The Customer may claim defective goods by sending a notice, including the claimed goods, to the address of the Online Store Operator listed above. Written notice of a claim from defective goods shall always contain the Customer´s identification data and contact details (home address, e-mail address and telephone number), reason (description of specific defects), information to identify the order (eg order number ) and the specific goods. The Customer shall also specify the selected right arising from delivery of defective goods together with the notice, or state it without undue delay thereafter.

4.9. Following receipt of a claim and the returned goods, the Online Store Operator shall confirm the claim to the Customer electronically, by a message sent to the Customer´s email address listed in the notice of claim.

4.10. The Online Store Operator or authorized employee shall decide on the claim procedure without undue delay upon receipt of the claim and the claimed goods, no later than within 3 business days upon receipt of the goods. Adequate period necessary for professional assessment of a claimed defect depending on the type of product or service is not included in the period mentioned in the previous sentence.

4.11. Claims including removal of defects shall be resolved without undue delay, no later than within 30 days after a claim has been notified, unless the Online Store Operator and the Customer agree on a longer deadline. The Online Store Operator shall inform the Customer about the results of the claim procedure within this deadline.

4.12. Where a claim is acknowledged by the Online Store Operator, the Customer shall be reimbursed by the Online Store Operator for costs purposefully expended within the exercise of the right from the Online Store Operator´s liability for defects. If the Customer fails to exercise the right to claim reimbursement within one month after lapse of the period for claiming defects, the Customer may lose the right to reimbursement of purposefully expensed costs.

4.13. Where claims are not acknowledged by the Online Store Operator, goods shall be sent to the Customer including a written justification of refusal.

 

5. WITHDRAW FROM CONTRACT WITHOUT GIVING A REASON

 

5.1. The Customer has the right to withdraw from the contract without giving a reason as described underbelow, within 14 days from receipt of the goods by the Customer or an authorized person. This right shall expire upon lapse of this 14day period.

5.2. Should the Customer want to withdraw from the contract, he / she shall, no later than on the 14th day from receipt of the goods, send a notice to info@cultuslab.com  or a letter to the address of the Online Store Operator, CultusLab. sro, Říční 456/10, 118 00 Prague 1, wherein the Customer shall inform about his / her decision to withdraw from the contract. The Customer may use the contract withdrawal form attached to these Business Terms and Conditions.

5.3. The Customer is obliged to send the goods to the Online Store Operator´s address without undue delay, no later than within 14 days after withdrawal from the contract. The Customer shall comply with this deadline if the goods are sent back to the Online Store Operator within 14 days from receipt. Shipping costs (postage) associated with return of the goods are borne by the Customer.

5.4. The Customer shall be liable for reduction of the value of the goods caused by disposal which is not necessary for familiarization with the nature and properties of the goods allowing withdrawal from the contract as per this Article.

5.5. The Online Store Operator is obligatory to refund the purchase price paid by the Customer to the Online Store Operator for returned goods, within 14 days from withdrawal from the contract, including the Shipping Costs (exclusive of additional costs arisen due to the shipping method selected by the customer which is more expensive than the cheapest standard shipping method offered by the Online Store Operator). Prices shall be refunded by the Online Store Operator in the manner in which they were paid by the Customer, unless the Customer expressly disagrees. The Customer shall not incur any additional costs. Internal procedures implemented by the Online Store Operator dictate that any payments shall not be refunded until the returned goods are delivered to and inspected by the Online Store Operator.

5.6. The right to withdraw from the contract within 14 days without giving a reason shall not be granted to a Customer who has irreversibly mixed the goods after delivery with other goods or if the goods were unsealed and cannot be returned due to hygienic reasons; given their specific nature, the goods delivered by the Online Store Operator shall be deemed unsealed upon opening or other damage to their package, since the Online Store Operator may reasonably expect that the Customer unsealed the package in order to remove the goods. The right to return the goods under the conditions as per the Civil Code in an unsealed or damaged package shall not expire in cases where defective goods (the content of such package) have been delivered.

 

6. OUT-OF-COURT DISPUTE SETTLEMENT

 

6.1. Where a consumer dispute arising from the purchase contract between the Online Store Operator and the Customer cannot be settled by mutual agreement, the Customer may file a petition for out-of-court dispute settlement (ie amicable settlement) of such dispute with an authority tasked with out-of-court settlement of consumer disputes, namely:

Czech Trade Inspection Authority

Central Inspectorate

Štěpánská 15

120 00 Prague 2

web:  www.coi.cz

 

6.2. The purpose of out-of-court settlement is to settle the dispute amicably and reach agreement.

 

7. FINAL PROVISIONS

 

7.1. The Online Store Operator reserves the right to modify the Business Terms and Conditions without prior notice. The Customer acknowledges that his / her order is governed by the Business Terms and Conditions published on the online store website when an order is placed.

7.2. Any use of the online store or its content, copying of its content or storage of its content, in full or partially, for commercial and public purposes is not allowed without prior written consent of the Online Store Operator. The Online Store Operator reserves the right to immediately block access to the online store where such access breached this provision of these Business Terms and Conditions.

7.3. The Online Store Operator has the right to assign to or pledge with third parties any claims for payments from the Customer originating in connection with delivery of goods.

7.4. Purchase contracts concluded by the Online Store Operator and the Customer and any other legal relations between the Online Store Operator and the Customer shall be governed by the applicable legal regulations of the Czech Republic.

7.5. Should any provision of these Business Terms and Conditions become invalid or ineffective, it shall be replaced with a provision which meaning approximates the purpose of the invalid provision to the largest possible degree. Invalid or ineffective provisions are without prejudice to validity and effect of the remaining provisions.   

7.6. The Customers may file complaints with the Czech Trade Inspection Authority ( www.coi.cz ), which is the state supervisory authority within consumer protection.

7.7. These Business Terms and Conditions are valid and effective from 21 December 2020.

 

SCHEDULE - CONTRACT WITHDRAWAL FORM AS PER ARTICLE 5 OF THE BUSINESS TERMS AND CONDITIONS

 

Notice of withdrawal from contract:

 

Addressee (Seller, Online Store Operator) - CultusLab sro, Říční 456/10, Malá Strana, 118 00 Prague 1, ID number: 09577483

I hereby withdraw from the contract for purchase of goods

(STATE THE NAME AND DESCRIPTION OF GOODS AND ORDER NUMBER)

Date of receipt of goods -

Name and surname of customer -

Customer´s address -

Date of withdrawal -